Feedback And Support

Singapore Airlines Customer Service

Feedback and Support

Singapore Airlines welcomes feedback from its customers to improve the passenger experience. If you're providing feedback on behalf of another person, you'll need to complete a separate form.

For booking flight tickets, special assistance arrangements, or resolving issues, customers can access the airline's self-help resources or contact the support team.

Retrieving Your Booking

To retrieve your booking, you can use the SQ Booking Reference or SQ E-ticket number. Enter the six-letter and number combination to access your booking details.

Check-In Information

Customers can check in online for flights to South East Asian destinations and Dhaka. The check-in process takes approximately five minutes to complete.